FAQ of Rome rent apartment
FAQ - Frequently asked questions
|AccomodationsRome.com is a user-friendly web site for online bookings from 1999 !
AccomodationsRome.com, with more than ten years experience, proposes exclusive fully furnished apartments in cities of art and other special places. Most of our apartments are located in the heart of the city and well connected to the underground and other transport. The Apartment rental formula, offers a comfortable and extremely well priced opportunity to enjoy your stay in Rome, Florence, Venice, Milan, Paris, Amsterdam , Buenos Aires, Punta del Este, Marrakech and others..
Is AccomodationsRome.com a paid service?
No! The fees shown on the site correspond to the total prices for the entire stay.Additional fees are only applied to EITHER extra services on demand such as: cribs/cots, pick-up service from/to the airport, parking, etc, OR electricity and gas costs
*Please note: In Rome and some other places in Italy, Prices do not include local overnight accommodation tax which is 2 Euro per person per night.
Can I book my accommodation on your site even if I don't have a credit card?
Yes you can! If you don't have a credit card you can pay the deposit by bank transfer.
I asked for the phone number of an Apartment published on AccomodationsRome.com but your manager did not provide it to me, why not?
AccomodationsRome.com service is not authorised to give the phone number of its members until your booking has been confirmed. Until that moment, you can only see the address, description, photo gallery, map, and ratings of the accommodation you choose through our web site and you can eventually call our switchboard for any kind of requests or additional information
Would I get a lower price by booking directly on my own?
No! accomodationsrome.com Service requires its members to maintain their rates whether booking through other agencies or privately. Often by taking advantage of special offers and last minute deals, you can get a more advantageous price.
| BOOKING FORM
Instantly confirmed reservations and bookings subject to verification and confirmation within two working hours: How can I be sure that the accommodation is actually available and that prices are really those stated on the web site?
Prices are always 100% guaranteed.
Our web site distinguishes between "instantly confirmed reservations" and "bookings subject to verification within two working hours".
For bookings to be confirmed within two working hours Once you have filled in the online form, availability will be confirmed by email within two to four working hours. It may happen that your chosen accommodation is booked and not updated in the system immediately, or a booking is made a few moments before yours, or outside of office hours, causing a discrepancy. In this case you will be informed immediately.
I've chosen the "credit card option": will my credit card be charged for the deposit amount?
Yes! Your credit card will be charged for the deposit amount to confirm the reservation. Once the deposit will be charged on your credit card, you will received by email booking confirmation details. The payment of the balance amount must be done only cash upon arrival to the keyholder.
Only in few cases and if previously arranged with our agents , it is possible to pay the balance either by credit card or bank transfer. In both cases , payment must be done few days before arrival.
Accomodationsrome.com reserves the right to keep your credit card number as guarantee for cancellations not respecting the cancellation policy terms and security deposit required to book the apartment.
Your credit card details are securely processed by our server and are kept strictly confidential.
For instantly confirmed reservations, once you have filled in the form, you will immediately receive an email containing instructions for the bank transfer or the final "booking confirmation" (in case of bookings with credit card guarantee).
Why must I leave my e-mail address? Will I receive advertising and spam?
Your personal details will not be released to third parties nor used for advertising. We need your e-mail address to send you our booking proposal containing length of stay, accommodation details, and the total price. Your e-mail address is also needed for the confirmation voucher containing all contact information. The only e-mail message you will receive after your stay is a survey asking opinion on the accommodation you have stayed in, in order to enhance our service and meet your needs as much as possible.
Does the booking proposal represent a binding agreement?
No! The booking proposal contains the details of your booking and the information to pay the deposit with an expiration term. In case we did not receive any communication within the expiration date, your booking will automatically be cancelled without any obligation on your part.
Instead, those who have chosen the "credit card" option (credit card as a guarantee) have 24h to cancel their booking without running into any penalty, except for reservations made 48 h before arrival.
Apartments and Villas
All apartments and villas are at your complete and exclusive disposal.
Is breakfast is always included?
No! Since the apartments are provided with fully equipped kitchenettes, breakfast is not included.
Are linen and towels included or should I bring them?
Linen and towels are always included in the fee.
When checking-in, can I pay by credit card?
No! We are sorry, but most Apartments , do not accept credit cards. If you want to pay by credit card you must verify before your arrival that your chosen accommodation accepts credit cards.
What time must I check-in and check-out?
Your arrival time must always be agreed upon a few days prior to arrival. Keep in mind that most AccomodationsRome.com do not have a reception service, so if you do not have any appointment or your time of arrival is not agreed upon with the owner, you might incur into a very long wait, which cannot be contested.
In any case, you can check-in starting at 12 Noon, and you must check-out by 10 a.m. in order to allow for cleaning.
After checking-in, will I be subject to any time restrictions?
No! During your stay you will be able to access your apartment at any time you want, since you will be given your own key.
AccomodationsRome.com is a comprehensive directory of high quality apartments for rent
Check all offers by area and book on line your Holiday in Rome.
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AccomodationsRome.com is in Rome Via San Giovanni Decollato 10
Contact Phone : Tel: +39 06 98184459 – 4453 Fax +39 02 30130573
email: firstname.lastname@example.org - email@example.com
P.Iva 10109830587 Ruolo agenti 6012-1 C.C.I.A.A di Roma